LG Appliance Repair in Haverhill, MA
Your Home Deserves the Best—Our Certified Technicians Provide, Reliable Service And We Deliver Fast, Affordable, and Long-Lasting Repairs In Haverhill, Methuen, Lawrence, Merrimac, Groveland, Georgetown, Massachusetts
LG Appliance Repair in Haverhill, Massachusetts, Appliance Repair Pros
LG Appliance Repair in Haverhill, Massachusetts is a service requiring specialized training because LG appliances are among the most technologically advanced on the market. Appliance Repair Pros provides expert diagnostics and precision repairs for the full lineup of LG products, serving homeowners in Haverhill and the nearby communities of Methuen, Lawrence, Merrimac, Groveland, and Georgetown. We service all major LG appliance categories, including their popular French door refrigerators with Craft Ice, TurboWash washing machines, dryers, dishwashers, ranges, and microwaves. We understand the unique engineering behind LG’s Inverter Linear Compressors and Direct Drive motors, which differ significantly from traditional designs. Whether you own a standard LG laundry pair or a premium LG Signature kitchen suite, our team treats your home with respect and focuses on accurate, lasting repairs. We are familiar with the specific challenges local homes face, such as power surges affecting sensitive LG electronics, and we work efficiently to restore your home’s functionality. Contact us today.
LG Appliances We Service in Haverhill
Homeowners in Haverhill choose LG for its sleek design and smart features. When these sophisticated machines malfunction, they require a technician who understands both the mechanics and the software. We are prepared to handle the full spectrum of LG Electronics products, from their energy-efficient laundry units to their high-performance cooking appliances.
- Common LG appliances we repair
- French door and side-by-side refrigerators
- Front-load and top-load washing machines
- Gas and electric dryers
- QuadWash™ dishwashers
- Gas and electric ranges
- Double wall ovens
- Over-the-range microwaves
- WashTower™ laundry centers
- What makes LG repairs different
- Inverter Linear Compressor technology
- Direct Drive motors (no belts) in washers
- SmartDiagnosis™ and ThinQ™ connectivity
- ProBake Convection™ systems
- Door-in-Door™ cooling designs
- LoDecibel™ quiet operation engineering
- InstaView™ glass panels
Why Homeowners Choose Appliance Repair Pros for LG Repairs
Brand Specific Diagnostics and Root Cause Testing
LG appliances utilize a unique diagnostic system that can often communicate directly with a smartphone. However, interpreting these signals requires experience. We use factory-specific testing protocols to verify if an “LE” error on a washer is truly a motor failure or just a loose hall sensor. We dig deep to find the root cause, ensuring we don’t replace expensive parts unnecessarily.
Experience Across LG Studio, LG Signature, and ThinQ
We service the entire range of LG sub-lines. The LG Studio and Signature lines feature premium materials and enhanced capabilities that require careful handling. We understand the complex wiring in ThinQ-connected appliances and how to troubleshoot connectivity issues that can affect performance. We treat these high-end investments with the care they deserve.
Respect for the Home and Clean Work Habits
We treat your home with the same respect we would want for our own. This means using protective mats for tools, wearing shoe covers when necessary, and cleaning up any debris created during the repair. We ensure that your kitchen or laundry room is left as clean as we found it, with your appliance back in working order.
Dependable Scheduling and Clear Communication
We know your time is valuable. We provide realistic arrival windows and keep you informed throughout the process. If a specific LG part needs to be ordered, we explain the timeline clearly so you know exactly what to expect. We believe in transparency and honest communication at every step of the service call.
Service Area Focus in Haverhill and Nearby Areas
Our local focus allows us to respond efficiently to calls in Haverhill, Methuen, Lawrence, Merrimac, Groveland, and Georgetown. Being local means we are familiar with the area’s roads and neighborhoods, ensuring we arrive promptly. We are committed to serving our neighbors with reliable, high-quality appliance repair.
Common Problems We Fix in LG Appliances
LG Refrigerator Not Cooling
One of the most frequent calls we receive is for an LG refrigerator that has stopped cooling, often while the lights remain on. This is frequently related to the linear compressor system.
- Likely causes
- Linear compressor failure
- Refrigerant leak in the evaporator
- Dirty condenser coils
- Start relay or board failure
- Evaporator fan motor failure
How we diagnose it
We listen to the compressor; linear compressors have a distinct hum. If it is silent or clicking, it may have failed. We check the frost pattern on the evaporator coils to determine if there is a sealed system leak. We also test the main control board to ensure it is sending voltage to the compressor.
What you can do right now
Pull the fridge away from the wall and clean the rear cover and vents. Ensure there is adequate spacing for airflow. Check if the “Demo Mode” is active on the display panel.
LG Washer Not Spinning
LG washers are famous for their Direct Drive motors. If the washer fills and agitates but refuses to spin, the clothes come out soaking wet.
- Likely causes
- RPS (Rotor Position Sensor) failure
- Door latch assembly failure
- Unbalanced load
- Main control board failure
- Loose rotor bolt
How we diagnose it
We check for the “LE” error code. We inspect the rotor and stator at the back of the drum to ensure the magnets are intact and the bolt is tight. We test the hall sensor (RPS) with a multimeter to see if it is reading the motor speed correctly.
What you can do right now
Try unplugging the machine for 5 minutes to reset the computer. Redistribute the load to ensure it is balanced. Check if the “Child Lock” is on.
LG Dryer Not Heating
An LG dryer that tumbles but blows cold air is a major inconvenience. This can happen on both gas and electric models.
- Likely causes
- Blown thermal fuse (safety trip)
- Failed gas valve solenoid (gas models)
- Heating element burnout (electric models)
- Clogged vent causing overheat
- Moisture sensor dirty
How we diagnose it
We test the thermal fuse for continuity. If it is blown, we check the airflow at the vent exhaust. For gas dryers, we watch the igniter glow; if it glows but gas doesn’t flow, the valve coils are usually the culprit.
What you can do right now
Check the lint filter and the external vent hood. Ensure the “Energy Saver” or “Air Dry” mode isn’t selected, as these cycle modes use little to no heat.
LG Dishwasher Not Draining
Finding water at the bottom of your LG QuadWash dishwasher usually indicates a drainage or pump issue.
- Likely causes
- Clogged drain filter
- Drain pump motor failure
- Kinked drain hose
- Check valve stuck
- Air gap clogged (at the sink)
How we diagnose it
We listen for the drain pump hum. If it hums but doesn’t drain, debris might be stuck in the impeller. We remove the filter assembly to inspect the sump area for foreign objects like glass or bones.
What you can do right now
Remove the bottom rack and unscrew the filter cylinder. Rinse it thoroughly. Check the drain hose under the sink to make sure it isn’t crushed by garbage cans or supplies.
LG Range Oven Not Heating
Whether you have a gas range or an electric oven with ProBake, a lack of heat stops dinner plans cold.
- Likely causes
- Weak igniter (gas)
- Failed convection fan heater
- Temperature sensor failure
- Control board relay failure
- Thermal safety limit switch tripped
How we diagnose it
We test the resistance of the temperature sensor. For gas ovens, we check the amperage draw of the igniter. LG ovens often use a specific “hidden” bake element which we test for continuity.
What you can do right now
Verify the clock is set. Ensure the oven is not in “Sabbath Mode,” which disables the auto-shutoff and sometimes the display. Flip the breaker off and on to reset the electronics.
LG Refrigerator Ice Maker Not Working
LG’s in-door ice makers and Craft Ice systems are great features but prone to jamming or failure.
- Likely causes
- Frozen fill line
- Defective ice maker motor
- Fan failure in the ice room
- Water filter clogged
- Ice bucket sensor blocked
How we diagnose it
We check the temperature in the ice compartment. We inspect the wire harness at the door hinge, which can sometimes break from repeated opening. We force a test cycle to see if the arms rotate.
What you can do right now
Check the on/off switch on the ice maker itself. Clear any ice bridges in the bucket. Replace the water filter if it is older than 6 months.
Our LG Repair Services by Appliance Type
LG Refrigerator and Freezer Repair
LG refrigerators are highly advanced, often featuring the InstaView glass door and Door-in-Door storage. The most common issues involve the linear compressor cooling system and the ice maker assembly located in the refrigerator door.
- Symptoms we commonly fix
- Refrigerator warm but freezer cold
- “Linear Compressor” noise changes
- Ice maker leaking or jamming
- Error codes like “RF” or “FF”
- Water dispenser slow flow
- Frost buildup in the freezer drawer
- Craft Ice maker not producing round ice
We are certified to handle sealed system repairs, which involves reclaiming refrigerant and replacing the compressor if necessary. We also address the common “ice room” fan failures that cause the in-door ice maker to melt and refreeze into a block.
LG Washing Machine Repair
LG front-load and top-load washers are market leaders. They use Direct Drive motors attached directly to the drum, eliminating belts. This makes them quieter but introduces different failure points like the rotor position sensor.
- Symptoms we commonly fix
- “LE” error code (Motor Locked)
- “OE” error code (Drain Error)
- “UE” error code (Unbalanced Load)
- Water leaking from the door boot
- Loud thumping during spin
- Washer won’t turn on
- Mold smell in gasket
We inspect the hall sensor (RPS) on the motor stator, a common failure point. We also replace door boot seals that have torn or developed mold. We calibrate the main board after repairs to ensure the weight sensing logic works correctly.
LG Dryer Repair
LG dryers pair with their washers and often share the same smart diagnostics. We fix both gas and electric versions, focusing on heating issues and noise complaints caused by worn rollers.
- Symptoms we commonly fix
- “d80”, “d90”, or “d95” airflow errors
- Dryer tumbling but not heating
- Squeaking or rumbling noise
- Touch control panel not responding
- Steam cycle leaking water
- Drum light out
We pay special attention to the moisture sensors bars, which can get coated with dryer sheet residue. We also check the steam nozzle on steam-equipped models to ensure it isn’t leaking into the drum when not in use.
LG Dishwasher Repair
LG dishwashers feature the QuadWash arm and Inverter Direct Drive motor. They are quiet and efficient but can suffer from water inlet errors and drainage issues.
- Symptoms we commonly fix
- “IE” error (Water Inlet Error)
- “OE” error (Drain Error)
- “AE” or “E1” leak errors
- Dishes not drying (fan issue)
- Detergent dispenser not opening
- Loud motor noise
We verify the operation of the turbidity sensor, which measures how dirty the water is. We also fix the “vario” motor that diverts water between racks, ensuring all dishes get clean.
LG Oven Range and Cooktop Repair
LG cooking appliances include the ProBake convection system, where the heating element is on the back wall rather than the bottom. This changes how we troubleshoot uneven baking issues.
- Symptoms we commonly fix
- Oven taking too long to preheat
- Burner clicking but not lighting
- Glass cooktop element failure
- “F9” oven heating error
- Knob shafts breaking
- Door locked after self-clean
We test the convection fan and heater assembly. For gas ranges, we inspect the ignition module and spark electrodes. We also calibrate the temperature offset if the oven runs consistently hot or cold.
LG Microwave Repair
LG over-the-range microwaves are popular space savers. Common failures include the magnetron (heating element) and the door switches.
- Symptoms we commonly fix
- Unit runs but no heat
- Turntable plate not spinning
- Touchpad buttons not working
- Exhaust fan stuck on
- Arcing or sparking inside
We discharge the high-voltage capacitor safely before testing internal components. We check the door interlock switches, as a misalignment here will prevent the unit from starting for safety reasons.
Brand Notes for LG Studio, LG Signature, and ThinQ
LG Studio Service and Repair
The LG Studio line offers built-in designs and flat-panel aesthetics. These units often feature heavier doors and more integrated installation methods.
- Common service situations with these models
- Knock-on InstaView glass sensor issues
- Built-in wall oven cooling fan noise
- Pro-style range burner adjustment
- Refrigerator drawer alignment
We are careful when pulling out these built-in units to avoid damaging cabinetry. We understand the specific venting requirements for Studio line ovens and cooktops.
LG Signature Service and Repair
LG Signature is the ultra-premium line, featuring textured steel finishes and voice-activated doors. These are complex appliances with significant electronic automation.
- Common service situations with these models
- Auto-open door motor failure
- Voice command recognition issues
- Signature Kitchen Suite (SKS) integration
- Wine fridge humidity control
Repairing Signature appliances requires patience and precision. We treat the textured steel finishes with extreme care and use advanced diagnostics to troubleshoot the automated features.
LG ThinQ Service and Repair
Most modern LG appliances fall under the ThinQ brand, meaning they connect to Wi-Fi. Connectivity issues can sometimes mimic mechanical failures.
- Common service situations with these models
- Firmware update failures
- Remote start not engaging
- Smart Diagnosis data transmission errors
- App connectivity dropouts
We can help distinguish between a Wi-Fi router issue and an appliance control board failure. We use the Smart Diagnosis sound codes to get detailed error history from the machine.
Understanding Common LG Error Codes and Warnings
LG appliances are communicative. Their error codes are generally consistent across product lines. Interpreting them correctly saves time.
- LE: Motor Locked (Washer). Indicates a heavy load, loose motor bolt, or bad hall sensor.
- OE: Drain Error (Washer/Dishwasher). The unit failed to drain water within the time limit.
- IE: Water Inlet Error. The unit failed to fill with water. Check valves and hoses.
- UE / Ub: Unbalanced Load. The washer cannot spin due to load distribution.
- d80 / d90 / d95: Flow Sense Error (Dryer). Indicates 80%, 90%, or 95% blockage in the dryer vent.
- tE: Heating Error (Dryer/Washer). Thermistor issue or heating element failure.
- FF: Freezer Fan Error. The fan motor in the freezer is not turning.
- RF: Refrigerator Fan Error. The fridge compartment fan is stuck or failed.
- PF: Power Failure. Power was interrupted; usually clears with a button press.
Maintenance Tips for LG Owners in Haverhill
Proper maintenance keeps your LG appliances running smoothly and prevents the dreaded “linear compressor” issues.
Clean Refrigerator Coils. LG linear compressors are sensitive to heat. Vacuum the condenser coils on the back of the fridge every 6 months to ensure efficient heat dissipation.
Run “Tub Clean” Cycles. LG washers have a dedicated Tub Clean cycle. Run this monthly with a cleaning tablet or bleach to prevent mold in the door boot and drum.
Clean the Drain Filter. Most LG washers and dishwashers have an accessible drain filter. Clean this monthly to prevent “OE” drain errors and odors.
Check Dryer Venting. LG dryers are sensitive to airflow restrictions (“d80” codes). Clean your external vent hood and ductwork annually.
Use High-Efficiency Detergent. LG washers require HE detergent. Using too much soap causes suds lock (“Sud” error) and can damage the main bearing over time.
Update Firmware. If your appliance is connected to ThinQ, keep the firmware updated via the app to fix known bugs and improve performance.
Serving Haverhill, Massachusetts and Nearby Areas
Appliance Repair Pros is proud to serve the appliance repair needs of Haverhill and the surrounding Merrimack Valley region. We are locally based and familiar with the neighborhoods, ensuring fast response times. We cover the main residential areas of Haverhill as well as the neighboring towns, providing consistent and reliable service.
- Haverhill
- Methuen
- Lawrence
- Merrimac
- Groveland
- Georgetown
Zip codes we serve: 01830, 01831, 01832, 01835, 01844, 01840, 01841, 01842, 01843, 01860, 01834, 01833
Frequently Asked Questions About LG Appliance Repair
Is it worth repairing an LG refrigerator compressor?
If the unit is under 5 years old, LG often covers the part under warranty, making the labor cost worth it. If the unit is older than 10 years, replacement might be better. We can check your specific model’s warranty status and give you a quote so you can decide.
Why is my LG washer shaking violently?
This is usually due to an unbalanced load or the machine not being level. However, if it happens with every load, the suspension rods or shock absorbers may have failed. LG front loaders use specific shocks that dampen the vibration of the Direct Drive motor.
Can you repair the LG Craft Ice maker?
Yes, the Craft Ice maker (the one that makes round balls) is a complex mechanical unit. Common failures involve the arm getting stuck or the heater failing to release the ice. We can replace the Craft Ice module to restore function.
What does the “LE” code mean on my washer?
“LE” stands for Locked Rotor Error. It means the motor cannot turn the drum. This can be caused by overloading the washer (too many towels), a loose connection on the motor, or a failed Hall Sensor (RPS). It rarely means the motor itself is dead.
Why is my LG dishwasher not drying dishes?
LG dishwashers use a hybrid condensing drying system and do not have a heating element at the bottom. If dishes are wet, use Rinse Aid (essential for LGs) and ensure the “High Temp” or “Extra Dry” setting is selected. If the fan is broken, we can replace it.
Do you carry LG parts?
Yes, we stock common LG parts like water valves, drain pumps, thermal fuses, and washer door latches. LG parts are specific to the brand, so we ensure our inventory reflects the models common in Haverhill homes.
Why is my LG oven displaying an F9 error?
F9 typically indicates an issue with the oven not heating properly, often due to a lack of airflow or a bad thermostat. On convection models, it can mean the convection fan motor is not spinning, causing the element to overheat.
Can I use a generic water filter in my LG fridge?
We recommend using genuine LG filters. Generic filters often leak or restrict water flow, which can cause the ice maker to malfunction or the dispenser to drip. LG fridges have specific fitments that generic brands sometimes miss.
What is Smart Diagnosis?
Smart Diagnosis allows the appliance to emit a series of tones that can be recorded by a phone app to identify errors. Our technicians use this data to get a head start on diagnosing complex electronic issues before we even open the machine.
Why does my LG dryer stop before the clothes are dry?
This is usually the moisture sensor bars doing their job—or failing to. If the bars are coated with dryer sheet residue, they “think” the clothes are dry and end the cycle early. Cleaning the bars with rubbing alcohol often fixes this.
Conclusion
Appliance Repair Pros is your dedicated local specialist for LG appliance repair in Haverhill, Methuen, Lawrence, Merrimac, Groveland, and Georgetown. We combine deep familiarity with LG’s advanced technology—from Linear Compressors to Direct Drive motors—with a commitment to honest, high-quality service. Whether you have a Studio, Signature, or standard ThinQ appliance, our team has the tools and expertise to resolve your issue efficiently. Reach out to us for assistance.
